Project Manager - Localization (weekend schedule)

who we are . . .

For over two decades, CQ fluency has offered a full suite of culturally relevant language solutions tailored to regulated industries such as healthcare and life sciences in over 200 languages. Our game changing approach to language technology, centralization and change management as well as our expert service and inclusive culture has garnered global recognition and invaluable respect from our partners/customers. Our expertise lies in harnessing the power of Cultural Intelligence (CQ) through our team of subject matter experts, who skillfully blend meaning and feeling to foster genuine human connections. With an unwavering commitment to delivering an exceptional customer experience and adhering to ISO 9001 and ISO 17100 certified processes, we consistently deliver the highest level of quality.

In an era of increasing diversity within domestic populations and expanding global markets, our customized AI-enabled human translations empower our clients to effectively communicate their messages. We understand the importance of navigating linguistic and cultural nuances, and our innovative team leverages a tailored suite of cutting-edge technologies to support our clients ultimate objectives. By partnering with us, organizations gain a competitive advantage, enhance internal communication, and ensure regulatory compliance.

CQ fluency has achieved remarkable growth as one of Americas fastest-growing private companies, securing a spot on the esteemed Inc. 5000 list for nine consecutive years. Moreover, we take pride in our recognition as a Best Place to Work certified company for three years running. Headquartered in Hackensack, New Jersey, we have a global presence with dedicated team members spanning across 20 countries and counting.

who we need…

We are looking for a Project Manager who will coordinate translation project activities among appropriate external resources that vary by project and can include translators, editors, proofreaders, DTP designers, and localization engineers. Activities also include interfacing with the sales team and directly with the client.

This is a 100% remote role, and the ideal candidate should be available to work in the EST shift (Wednesday to Sunday or Saturday to Wednesday).

what we need you to do…

• Review client’s requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
• Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
• File preparation and analysis using translation memory software, develop cost estimates, and project schedules
• Negotiate budgets and schedules with vendors and supervise the progress of translation projects
• Manage multiple projects/clients simultaneously
• Maintain accurate and up-to-date management reports and translation database
• Develop and maintain strong client relationships
• Exercise sound judgment in keeping supervisor informed of potential difficulties.

what we want you to have…

• Minimum three years of experience in translation industry with good proficiency of translation tools
• Proficient use of CAT tools
• Prepare and edit cost estimates/quotes
• Outstanding verbal and written communication skills
• Commitment to professional customer service
• Positive attitude and a true team player with clear sense of accountability
• Able to juggle multiple tasks and work well under pressure in a fast-paced environment
• Energetic self-starter with initiative and creative approach to problem solving
• Advanced computer skills including MS Office and Internet applications
• Fluency in English and preferably a second language
• Bachelor’s degree or higher from an accredited institution

what is our culture…

Exceptional. Different. Compassionate. Fun. Happy!

CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN!

CQ fluency values and supports individuals with diverse backgrounds and abilities. We provide reasonable accommodation to employees with disabilities. We are committed to creating and maintaining an inclusive work environment.