Senior Project Manager - Localization, Life Sciences

who we are . . .

For over two decades, CQ fluency has offered a full suite of culturally relevant language solutions tailored to regulated industries such as healthcare and life sciences in over 200 languages. Our game changing approach to language technology, centralization and change management as well as our expert service and inclusive culture has garnered global recognition and invaluable respect from our partners/customers. Our expertise lies in harnessing the power of Cultural Intelligence (CQ) through our team of subject matter experts, who skillfully blend meaning and feeling to foster genuine human connections. With an unwavering commitment to delivering an exceptional customer experience and adhering to ISO 9001 and ISO 17100 certified processes, we consistently deliver the highest level of quality.

In an era of increasing diversity within domestic populations and expanding global markets, our customized AI-enabled human translations empower our clients to effectively communicate their messages. We understand the importance of navigating linguistic and cultural nuances, and our innovative team leverages a tailored suite of cutting-edge technologies to support our clients ultimate objectives. By partnering with us, organizations gain a competitive advantage, enhance internal communication, and ensure regulatory compliance.

CQ fluency has achieved remarkable growth as one of Americas fastest-growing private companies, securing a spot on the esteemed Inc. 5000 list for nine consecutive years. Moreover, we take pride in our recognition as a Best Place to Work certified company for three years running. Headquartered in Hackensack, New Jersey, we have a global presence with dedicated team members spanning across 20 countries and counting.

who we need…

We are looking for a Senior Project Manager with a Life Science background. The SPM will directly interact with clients to fully understand their needs, develop budget and large-scale project plan.

This position is 100% remote. The shift available is based on an EST schedule.

what we need you to do…

• Develop and maintain strong client relationships
• Review client’s requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
• Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
• File preparation and analysis using translation memory software, develop cost estimates, and project schedules
• Negotiate budgets and schedules with vendors and supervise the progress of translation projects
• Manage multiple projects/ clients simultaneously
• Maintain accurate and up-to-date management reports and translation database
• Exercise sound judgement in keeping supervise informed of potential difficulties
• Supervise and support a small team of project managers and project coordinators
• Lead performance reviews for production teams including project managers, associate project managers and project coordinator evaluations.

what we want you to have…

• Minimum seven years of experience in translation industry with good proficiency of translation tools
• Understanding of variety of life sciences project types and materials such as
  • Clinical documentation (Clinical Research Protocols, IB, SAEs, CTAs, etc.)
  • Regulatory and labels (including QRD)
  • Linguistic Validation / COAs
  • Patient Recruitment / Retention materials (ICF’s, flyers, manuals, marketing etc.)
• Outstanding verbal and written communication skills
• Commitment to professional customer service
• Positive attitude and a true team player with clear sense of accountability
• Able to juggle multiple tasks and work well under pressure in a fast-paced environment
• Energetic self-starter with initiative and creative approach to problem solving
• Strong computer skills including MS Office and internet applications
• Fluency in English and preferably a second language
• Bachelor’s degree or higher from an accredited institution

what is our culture…

Exceptional. Different. Compassionate. Fun. Happy!

CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN!

CQ fluency values and supports individuals with diverse backgrounds and abilities. We provide reasonable accommodation to employees with disabilities. We are committed to creating and maintaining an inclusive work environment.