Recepcion, Business Center and Events Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Benefits to eligible employees, include:

• Health Insurance for you and your direct dependents.
• Annual Performance Bonus.
• Online platform with +15.000 certified courses available for your professional development.
• Digital coupon platform (discounts on retail establishments, gastronomy, gyms, education, tourism, cinemas, theaters, among others).
• Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others).
• Assistance program for employee and immediate family members (psychological counseling, legal and financial assistance, nutritional guidance).
• Employee recognition program.
• Participation in BRG (Business Resource Groups): Be part of our BRG, which promotes diversity and inclusion within JLL.

What this job involves: will be primarily responsible managing first line soft services to the site(s) including reception, mail operations, meeting & events as well as supporting for supporting the help desk; with the objective to drive a high-end customer service experience to fulfill our Client’s internal and external customers, visitors and/or third-party vendors.
We are currently seeking a dynamic individual for the role of Recepcion, Business Center and Events Coordinator

• Location: CABA, Buenos Aires, Argentina.
• Work schedule: Monday to Friday, 9:00 am to 6:00 pm.
• Work model: On site
• Contract Type: Indefinite-term

What is your day to day?
Address and fulfill Client associates’ inquiries in a polite and timely manner.
Lead and coordinate the reception and business center teams and closely work with the FM team to drive events requirements related to spaces set up.
Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates.
Support weekly and monthly building inspections in alignment with the Site FM.
Support work orders resolution – interfacing with internal customers to promptly fulfill their requirements per applicable service level agreements
Support Travel/Visitors while interfacing with the local FM team and Organization Units to gathering and communicating up to date information to the reception and business center staff.
Assist in organizing internal and external Client events.
Manage the quality of conferencing facilities and engage with the local FM team whenever issues arise.
Support local procurement needs working closely with the regional Sourcing and Procurement team.
Provide support and coverage for Facilities Manager when appropriate and/or required as per assigned by the Client.
Responsible for all other duties and tasks as assigned
Pro-actively identify opportunities to continuously drive effectiveness and efficiencies within the Site Facilities operations focusing on its primary responsibilities.
Fulfill information or guidance requirements from Client’s associates
Ensure sufficient supplies inventory stocks availability on an ongoing basis, please orders for re-stocking purposes and keep control over consumptions trends to identify efficiency opportunities in the process.
Ensure visitors comply with Client’s external visitation registration system following the established process and security policies.
Support and assist internal customers on how to book meeting or conference rooms, check availability and different access/permissions.
Assist with vendor management, contracting and on-boarding processes.

Desired experience and technical skills
Technical or University degree or; an equivalent number of years of education and/or working experience in the hospitality, Corporate Office environment or related fields.
Fluent English
One to three years of experience performing similar activities.
The ideal candidate should have a basic knowledge of administrative tasks and an excellent attitude towards Customer Service.
Details orientation with ability to analyze, problem solve, organize and manage multiple priorities.
Demonstrated follow up skills in a fast-paced changing environment.
Ability to apply critical thinking and identify issues for problem solving.
Ability to build strong relationships and influence others while working in a cross functional environment.
Ability to forge and relationship building across various internal departments within an organization.
Written and verbal communication and organizational skills.

Must be highly motivated and able to work independently
Have a flexible work schedule

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.