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Applications Support Analyst- Digital Platform

JPMorgan Chase & Co | Buenos Aires, Buenos Aires | AR

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As a Technology Support I team member in Corporate Investment Banking, you will ensure the operational stability, availability, and performance of our…...

JOB DESCRIPTION


Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

As a Technology Support I team member in Corporate Investment Banking, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.

Job responsibilities

  • Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
  • Assist in the improvement of operational stability and availability through participation in problem management
  • Assist in monitoring production environments for anomalies and address issues using standard observability tools
  • Identify and document basic issues and potential solutions for business and technology stakeholders
  • Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes

Required qualifications, capabilities, and skills

  • 2+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
  • Familiarity with web-based applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
  • Hands-on experience with Linux operating systems

Preferred qualifications, capabilities, and skills

  • Exposure to one or more general-purpose programming languages or automation scripting
  • Exposure to Information Technology Infrastructure Library (ITIL) framework


ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. Youll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

Information :

  • Company : JPMorgan Chase & Co
  • Position : Applications Support Analyst- Digital Platform
  • Location : Buenos Aires, Buenos Aires
  • Country : AR

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Applications Support Analyst- Digital Platform job info - JPMorgan Chase & Co Buenos Aires, Buenos Aires above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Applications Support Analyst- Digital Platform job info - JPMorgan Chase & Co Buenos Aires, Buenos Aires in 13-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 13-06-2024

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