CB_Generic_Global_JPM

JOB DESCRIPTION

As an Associate, in the Wholesale Know Your Customer Operations Projects team, You will be part of a global team of seasoned professionals tasked with ensuring the successful design and execution of high priority efficiency and regulatory efforts within Commercial Banking and Corporate & Investment Banking.

The group reports up to the Wholesale Know Your Customer Operations regulatory projects group and is aligned to the business, working closely with the front, middle and back offices on efforts which are cross or multi-product/channel/geography and aligned to a Corporate & Investment Banking and Commercial Banking strategy goal.

You will be part of an international team delivering key aspects of the analysis and implementation phases, initially detailing business requirements, process flows and current/future state diagrams and subsequently the role will lead to the implementation phase.

Job responsibilities:

Program Leadership/Management

• Managing multiple efforts simultaneously across a broad range of functions, business and organizational units
• Working with business stakeholders to define and drive strategy and execution
• Identifying and bringing together the right resources, content experts and decision makers to meet goals
• Reporting progress on program charters, business cases, project plans, team structure, and governance models

Analysis & Problem Solving

• Conducting clear analysis, logical structuring, and creative problem solving on critical issues
• Creating and applying appropriate conceptual frameworks to push thinking and expand solution sets
• Assessing risks and benefits of alternative decisions and approaches
• Designing processes and tools that yield sustainable improvement and return on investment
• Proactively identifying and addressing risks and opportunities relating to CIB as a whole or specific projects
• Assist in determine whether solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible

Communication & Relationships

• Building relationships with internal clients and external stakeholders
• Communicating recommendations and program status to impacted stakeholders, including senior management
• Clearly articulating program goals to stakeholders and collaborators
• Escalating critical issues with a focus on resolution
• Track project implementation of new functionality including: training sessions, procedures, and communications of tech and non tech releases

Required qualifications, capabilities, and skills:

• More than 3 years of relevant experience (e.g., strategy consulting, banking, program management)
• Understanding of business and management functions in global and/or related financial services industries
• Experience with implementation of project management processes and methodologies in a large organization
• Experience managing and working with geographically distributed and functionally diverse work-groups
• Experience working in a fast paced, deadline driven environment
• Comfort with ambiguity and dynamically shifting priorities, timelines, and demands
• Strong written and verbal communication skills with the ability to engage in dialogue with senior management
• Proven collaboration, influencing, and negotiation skills
• Ability to network with internal stakeholder community to foster positive and proactive collaboration
• Excel and Microsoft Project skills required

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.